But, I digress...
Again, word from the old job, that 2 of the 4 remaining dispatchers from my old team quit, no notice, last Thursday night.
Today, 2 weeks notice from the one who's been there the longest, is impeccable about details, and the only one left who knows how to do the job.
Let's see, add 1, subtract pi~, multiply by madness... that puts the total to:
~1 Customer Service person who knows how to do the job (started in dispatch, railroaded out) who has been thrown back into the mix to keep the place afloat.
~1 Dispatcher from the original group who can't do the job
~3 fairly new dispatchers against whom a toad would have a better chance of doing the job
~2 new trainees on 2nd shift who are still learning to do the job
~and, *ahem* my old boss (yep, that would be the deserving, selfish, self-serving, underhanded, sneaky, little twat of a bitch), you know, Vice President of Customer Development (Sales) working third shift dispatch, who can't do the job to save her (or the company's) life
I gave the company 2 years after I left. Next month will be one year, and they are barely recoverable at this time. When the others find out the longest-time dispatcher is gone, I bet they lose 2 more. And the drivers, they tend to get a little spooked when the dispatchers start leaving. And they're still reeling from the other two quitting last week.
hmmm.... they've shut down 2 automotive plants in the last 2 weeks, to the tune of about 30 grand each. Sent over 25% of their contract loads to an expedite service continually for months on end.
6 months - as things go now, they'll file reorganization or close completely
they could hire back 4 of the old dispatchers who knew how to do the job(2 of whom I'm not sure would come back - it would be a stretch after this much time), get rid of the 4 on days who just draw a paycheck, talk the long-time girl into staying, and hire a stellar 3rd shift employee. Close down all but any automotive running over the shutdown. (2 week period in July where auto plants typically close down for maintenance) Give back all lanes for which they cannot cover, and are not profitable. Sell off some of the equipment that isn't being utilized anyway because they can't retain drivers. Revamp the orientation process for drivers. Re-train dispatch; good, solid training that emphasizes communication and procedures. Re-open after shutdown. 30 days, and you will see an upswing start in both income and metrics. By the end of 6 months, they could be profitable.
But, what do I know?
I hate to see anyone lose their jobs, especially an entire company full of people. Even more so because of blatant stupidity or ineptness. I know how it feels to be suddenly *bam* jobless, looking at homelessness, and scrambling to keep it together.
But you can't help those who don't help themselves... they had the tools, they had the right people, and they pissed them away...
*singing* karma karma karma karma kar-ma chameleeeeeoonnnn...